At The Shopping hub , we aim to provide convenient shopping experience. We offer After the order has
been delivered, the customer has the right to exchange the product within 3 days of receiving the product
provided that it has not been used and the packaging has not been opened/damaged, for Return/exchange
claim please contact us via call (0317 9906929) or scan the QR Code on the parcel or email :
theshoppinghub30@gmail.com

Conditions for Exchange:

  • If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a
  • return request on our website or Customer Care. Return request must be raised within 7 days from
  • the date of delivery.
  • The product is in its original and undamaged packing (careful opened package will not be considered
  • damaged).
  • The product received does not match the actual ordered.
  • He/She has to pay the shipping charges as well.

Valid Reasons to Return an Item:

  1. Delivered product is damaged (i.e. physically destroyed or broken) / defective.
  2. Delivered product is incomplete (i.e. has missing items).
  3. Delivered product is incorrect (i.e. wrong product/size/colour)
  4. Delivered product does not fit. (i.e. size)
  5. Make Sure to Record the video before opening the parcel.

WHAT IS YOUR RETURN POLICY?

Products can be returned within 3 days of receiving, Provided it isn’t used. Please note that: • The
minimum time for processing return or exchange is 10 working days.